Agile in non-tech environments – Empathy mapping with Joe public in Ibrahim Hyderi, Karachi

Combining Agility and Empathy to better understand people and change Building on from my previous post on empathy maps it seems apt to share a real world example of how a non-technical team utilises empathy maps. To build deep understanding of the target audience’s issues and to address their pains. 

For those not familiar with Peace Through Prosperity, the organisation works with people engaged in micro-enterprises; such as street-cart or pavement based green grocers, barbers, cobblers and food vendors. Peace Through Prosperity enables them to build a better future for themselves, their family and community through vocational education and coaching. Continue reading

Empathy Driven Content Strategy – Drupal Camp London 2017

First and foremost thank you to all who made the time to attend my session on Empathy Driven Content Strategy at Drupal Camp London 2017. Thank you for sharing your time and perspectives.

This session was an evolution of two previous sessions:

There is a difference between walking in someone else’s footsteps and walking in their shoes!

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Applying Agile beyond tech – key ingredients

Ingredient

This post started of as an email to Yashin Lin from Elizabeth Glaser Pediatric AIDS Foundation, Yashin reached out for advise on applying agile practices in non-technical teams in the social/international development sector.  This post is a guide I intend to keep building on, so do check back for updates or subscribe to be kept updated.

Introducing agility to teams, programs and organisations is less about selecting the appropriate agile framework and more about changing the culture, mindset of the teams and the organisation designing and delivering such programs of work.

Agile is a mindset, a worldview, not a set of how-to’s. However there are procedures and practices that teams in the development sector can borrow from Agile frameworks; Continue reading

A product owner’s guide to writing acceptance criteria for user stories

‘I want to create a practical guide for product owners to facilitate them in writing acceptance criteria for user stories so that their output is of value to the scrum team’

 

You’ll find pages after pages describing what an acceptance criteria is and how to write a good one, what it should include or not, however this post takes a practical approach for Product Owners to follow. You’ll find post after post describing how product owners ought to use Gherkin script to develop/write an acceptance criteria, which in my opinion is not a practical approach, there are a few things wrong with that approach, a few come to mind right now: Continue reading