Building on from my previous post on empathy maps it seems apt to share a real world example of how a non-technical team utilises empathy maps. To build deep understanding of the target audience’s issues and to address their pains.
For those not familiar with Peace Through Prosperity, the organisation works with people engaged in micro-enterprises; such as street-cart or pavement based green grocers, barbers, cobblers and food vendors. Peace Through Prosperity enables them to build a better future for themselves, their family and community through vocational education and coaching. Continue reading →
Theses are not bold hashtags! six years on Peace Through Prosperity’s programs, team and beneficiaries have delivered exactly that. Its Fact not Fiction!
For the unfamiliar Peace Through Prosperity aims to stimulate growth of micro-businesses operating in vulnerable or underserved communities, particularly those affected by conflict and terrorism. Peace Through Prosperity set out to empower individuals and to prove to them that they themselves can affect positive change and progress, to build a better future for themselves, their family and community.
The approach also provides a counter narrative to social transformation than that peddled by extremist organisations.
What better way to spend a Sunday in Karachi than reminiscing and sharing Peace Through Prosperity (BringPTP)’s success with y’all.
Let me set the scene real quick!
Peace Through Prosperity (BringPTP) brings its social transformation programs to Karachi. See this if you’re not familiar with BringPTP’s work.
BringPTP set’s about building the delivery team for what is to be the largest engagement in what is and remains a very challenging engagement.
Attempt 1 fails fast, and the delivery team is down to three! that reflection is for another post but it’s worth stating; for this program BringPTP hired MBAs, Tech and Social sciences graduates, of the seven hires all but one made the cut in the field, it was a brutal sprint and bloody retrospective!… and yes there was a lot of drama!
Attempt 2 yields a team of 9 all potential (very rough) gems, all hired from within marginalized communities they are soon to engage. There are two team members with Higher Education qualifications, some have secondary schooling but others are only literate. None have ever been through any formal professional training of any sort or undertaken anything like this. Overall the team is hired on their street smarts, courage and a hunger for socio-economic transformation in their communities.
The newly formed team’s training and coaching lasts for two weeks with key areas of focus being; BringPTP’s programs and Agility (Scrum), Majority of the training and coaching delivered was in the field itself.
The team takes a cautious start to the project. There are many failures along the way, the team inspects, learns, adapts and keeps moving forward whilst delivering phenomenal, phenomenal results!
The team isn’t quite self organizing yet, but they are well on their way!
This post started of as an email to Yashin Lin from Elizabeth Glaser Pediatric AIDS Foundation, Yashin reached out for advise on applying agile practices in non-technical teams in the social/international development sector. This post is a guide I intend to keep building on, so do check back for updates or subscribe to be kept updated.
Introducing agility to teams, programs and organisations is less about selecting the appropriate agile framework and more about changing the culture, mindset of the teams and the organisation designing and delivering such programs of work.
Agile is a mindset, a worldview, not a set of how-to’s. However there are procedures and practices that teams in the development sector can borrow from Agile frameworks;Continue reading →
#JeSuiBaghdad #JeSuiParis #JeSuiBeirut #JeSuiChibok #JeSuiKarachi #JeSuiMadrid #JeSuiDamascus #JeSuiAnkara #JeSuiLondon
#JeSuiMali the list goes on, but other than on the bench solidarity what are we doing as individuals, as a community to facilitate and help build a better safer, cohesive and a pluralist society?
As a FOSS community we are constantly talking of give-back but are we engaged enough?
How could we take the strengths and learnings that make us a successful tech community to wider non tech audiences with a view of creating social transformation that addresses the needs of our societies in these turbulent times. What can we learn from the transformation FOSS and the Cloud has had on our ecosystem as technologists and how can we export that beyond tech to heal and build a stronger society?
I have more questions for discussions than answers however there is an inflight and successful start made by Peace Through Prosperity using Agile, Open source and Cloud to deliver social transformation programs that could be a starting point for the Drupal community to engage with in their own geographies. The open source component of this program is in development and work in progress can be seen here, if you’d like to contribute and #GiveBack beyond our bubble please get in touch over Twitter or Linkedin.
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