Agile in non-tech environments – Empathy mapping with Joe public in Ibrahim Hyderi, Karachi

Combining Agility and Empathy to better understand people and change Building on from my previous post on empathy maps it seems apt to share a real world example of how a non-technical team utilises empathy maps. To build deep understanding of the target audience’s issues and to address their pains. 

For those not familiar with Peace Through Prosperity, the organisation works with people engaged in micro-enterprises; such as street-cart or pavement based green grocers, barbers, cobblers and food vendors. Peace Through Prosperity enables them to build a better future for themselves, their family and community through vocational education and coaching. Continue reading

Towards a better future state – improving the socioeconomic landscape through data informed transformation – part 4 (Going Agile with Artefacts to aid scalability)

Application of DSDM ATERN to design and deliver innovative Agile international development programmes Somewhere in the beginning of this journey we uncovered our own transformation and that it remains continuous; from people of the fence to a vocal opposition, off the fence and in the thick of it, putting our talent and resources where our mouth is;  designing, engineering and delivering programmes that work, are measurable, repeatable, evolving with increasingly positive and verifiable results. Analysing analogs and antilogs, experimenting, failing and revisiting the drawing board on multiple programmes at times concurrently, at times all consumed by what can be engineered in society using Agile methods to experiment in situ.

Prototyping where prototyping is seldom conducted, taking every opportunity to learn, adapt, apply, measure, rinse and repeat. Running lean, delivering social development programmes on fumes, a startup of sorts with quantifiable social good and spiritual food as our return on investment.

Given our cross cultural, global ambitions means the design process has to be agile with standardised artefacts to ease knowledge transfer between cross cultural teams and adapted to new environments effectively with the same or similar level of efficacy.  Navigating unchartered waters albeit with considerable experience of having delivered very different transformational programmes in large organisations.

Be it the Mini-MBA programme or Urban farming cooperatives, every programme is broken into components and delivered using methodologies best suited for the nature of the individual component, whilst being Agile. We are in a hurry remember, gotta fix whats broken and fast.

Being a practitioner and evangelist of Agile in its different guises it was a no brainer to adopt DSDM Atern here. A major consideration remains scaling the programmes via the international development community; to achieve scale beyond our very humble means requires adoption of our programmes by the behemoths of international development; USAID, JICA, DFID, Minhaj-ul-QuranAga Khan Development Network and the likes of. Though I have my doubts if they could do things as we do… the systems scientist in me says with the right artefacts and training this is repeatable with similar results; they can replicate our programmes and processes, the pragmatist in me says it requires a paradigm shift that is hard for these organisations to contemplate let alone deliver on.

In context effective repeatability entails creating the programmes and documenting the processes in a language these not so Agile organisations understand, can relate to and adopt without having to re-learn or re-engineer. More importantly grass root teams who may not be familiar with Agile at all can pick up and fly with it, we have already proven that they can in South Punjab, KPK and are now doing so in Karachi. With that outcome in mind DSDM Atern was a natural choice for the design process of the programme it self, not so much its delivery. For delivery the teams have been trained in and adapted SCRUM, Kanban and a variety of modelling techniques borrowed from digital marketing, digital strategy development and LEAN… the details of which are for the next post.

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Got your back Roshan Deen

ROshan_Deen_Haripur_2012 In the summer of 2012 whilst surveying entrepreneurs of circumstance in Haripur in Northern Pakistan I met a street cobbler named Roshan Deen,  he sat on a make shift plank upon an open sewage line, amongst all that darkness Roshan Deen’s attitude was brighter than any star in the Milky Way! one of the most content and joyous people I have ever met, sheer defiance in the face of his circumstances.  The experience lead to much introspection and questioning of my own machinery of want.

A little over a year later Peace Through Prosperity has re-visited Haripur and as of last week completed the mini-MBA program designed to help and assist entrepreneurs of circumstance like Roshan Deen to grow their businesses and build a better future for themselves and their families.

roshan deen 2013

A year on and Roshan Deen’s defiance has been beaten and his spirit broken, he has lost his spot, his health and his mojo!  it pains to learn and see such human spirit undone before us. All is not lost, Roshan Deen participated in our mini MBA program and I am confident team PTP over the coming few months will help Roshan Deen and the many others we are engaging with turn their fortunes around where they have taken a downward turn and help others find flight.

Roshan Deen we got your back…

roshan deen

Roshan Deen was the face of our 2012 Christmas, Eid and New Year Campaign.

@BringPTP  Follow, Like, Support – Do your part and help us do ours.

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Opportunism

A New Day Valley of Ait Ami

“…violent extremism is neither constrained by international borders nor limited to any single ideology. Groups and individuals inspired by a range of religious, political, or other ideological beliefs have promoted and used violence against the homeland.” Department of Homeland Security

Humble opinion… it is too inwardly looking by definition to be effective.

It should be about ‘our homeland’ not ‘the homeland’… (that’d be planet Earth ignoramus).  Recognise our community is global. (its been 50 years since he had a dream! and it was colourful ignoramus) Think of the many not the few. The whole is greater than the sum of its parts. Gain altitude in your view. Recognise the marginalised as such. Stop viewing the marginalised as alien threats that need to be neutralised.

Prevent. (and I don’t mean PREVENT – though well meaning our gov has botched up its implementation) Prevent radicalisation and you would not need to counter violent extremism or counter terrorism.

Preventing radicalisation has to be neither constrained by international borders nor limited to any single ideology.” Peace Through Prosperity

Prevent radicalisation by enabling the marginalised to have a fair shot at achieving prosperity to the best of their abilities in their own environment.  Do not try to fix what is not broken, help them improve upon what they have.

We started Peace Through Prosperity a little over a year ago to to do just that: Prevent radicalisation. We are not into countering violent extremism or counter terrorism because countering it means we let the opportunity to prevent it slip.

Its about how you view them and hence they you.

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