Agile in non-tech environments – Empathy mapping with Joe public in Ibrahim Hyderi, Karachi

Combining Agility and Empathy to better understand people and change Building on from my previous post on empathy maps it seems apt to share a real world example of how a non-technical team utilises empathy maps. To build deep understanding of the target audience’s issues and to address their pains. 

For those not familiar with Peace Through Prosperity, the organisation works with people engaged in micro-enterprises; such as street-cart or pavement based green grocers, barbers, cobblers and food vendors. Peace Through Prosperity enables them to build a better future for themselves, their family and community through vocational education and coaching. Continue reading

Pause, reflect – lets celebrate journey of a team #SocialTransformation #Heroes

Team

What better way to spend a Sunday in Karachi than reminiscing and sharing Peace Through Prosperity (BringPTP)’s success with y’all.

Let me set the scene real quick!

2014

  • Peace Through Prosperity (BringPTP) brings its social transformation programs to Karachi. See this if you’re not familiar with BringPTP’s work.
  • BringPTP set’s about building the delivery team for what is to be the largest engagement in what is and remains a very challenging engagement.
  • Attempt 1 fails fast, and the delivery team is down to three! that reflection is for another post but it’s worth stating; for this program BringPTP hired MBAs, Tech and Social sciences graduates, of the seven hires all but one made the cut in the field, it was a brutal sprint and bloody retrospective!… and yes there was a lot of drama!
  • Attempt 2 yields a team of 9 all potential (very rough) gems, all hired from within marginalized communities they are soon to engage. There are two team members  with Higher Education qualifications, some have secondary schooling but others are only literate. None have ever been through any formal professional training of any sort or undertaken anything like this. Overall the team is hired on their street smarts, courage and a hunger for socio-economic transformation in their communities.
  • The newly formed team’s training and coaching lasts for two weeks with key areas of focus being; BringPTP’s programs and Agility (Scrum), Majority of the training and coaching delivered was in the field itself.
  • The team takes a cautious start to the project. There are many failures along the way, the team inspects, learns, adapts and keeps moving forward whilst delivering phenomenal, phenomenal results!
  • The team isn’t quite self organizing yet, but they are well on their way!

Continue reading

Applying Agile beyond tech – key ingredients

Ingredient

This post started of as an email to Yashin Lin from Elizabeth Glaser Pediatric AIDS Foundation, Yashin reached out for advise on applying agile practices in non-technical teams in the social/international development sector.  This post is a guide I intend to keep building on, so do check back for updates or subscribe to be kept updated.

Introducing agility to teams, programs and organisations is less about selecting the appropriate agile framework and more about changing the culture, mindset of the teams and the organisation designing and delivering such programs of work.

Agile is a mindset, a worldview, not a set of how-to’s. However there are procedures and practices that teams in the development sector can borrow from Agile frameworks; Continue reading

Agile for Peace – Scrum Alliance Regional Gathering South Asia

South_east_asia It is a privilege to be provided with an opportunity to share with the Agile Scrum community what has been an experimental journey for the past 4 odd years applying Agile methodologies to social transformation projects in hard and occasionally hostile environments.

What started off as a micro-fail experiment by Peace Through Prosperity to ‘see if it works’ has in true Agile fashion evolved into a successful program of socioeconomic transformation with a strong emphasis on preventing radicalisation or the slide to the far right. From the get go the ambition has been to open source it and engage individual communities across the third rock to embrace the program, modify it for the nuances of their community and environment so that we can as a large collective lift many if not all of the 99% out of poverty and out of harms way (for us harm is the mass non-violent radicalisation of the populous by any far right movement religious, political or otherwise).

However Open sourcing it hasn’t been all that easy! its wasn’t the program, the methodology or the underlying ethos of Peace Through Prosperity’s work, rather the challenge has been finding willing individuals as partners to approach, embrace and take the program to their own communities. 

Agile for peace Scrum Alliance Meet up Back in January 2015 we had that breakthrough, when Raju from Chennai contacted me enquiring about how Peace Through Prosperity’s been using Agile in non-tech projects and whats the secret sauce for Boundaryless Agile – the conversation lead to exploring taking the Peace Through Prosperity model from Karachi, Pakistan to Triupati, Andra Pradesh in India. As a starter for ten Raju kindly invited me to speak at the Chennai Scrum Meetup which of course coincided with the ICC World Cup match between India and Pakistan; we dubbed it ‘Agile for Peace’ and you can watch the talk here 

The next natural step was introducing the program and approach to local Agile practitioners and aficionados and start exploring the migration process for exporting the Peace Through Prosperity program across the border. The Scrum Alliance Regional Gathering in India seemed like the most apt place to reach out to local and regional practitioners, particularly given the theme for the year ‘Vasudhaiva Kutumbakam’ which I am told stands for ’The World as one Family’, something that resonates very strongly with Peace Through Prosperity’s community ethos ‘for the 99% by the 99%’, and so it was decided, Raju and me submitted a session for the Scrum Alliance Regional Gathering; ‘Transforming Lives Using Agile & Scrum’ and here we are!  

The only down-er has been my inability to secure a visa to India in time to be presenting in person, I have been informed I travel a lot to countries of ‘interest’ and therefore processing a visa for me takes longer than usual! Though the lack of a visa won’t be keeping me from co-presenting (Goto Meeting Zindabad!) it will be keeping me from meeting some awesome folks from the Agile community in India that I have been in touch with over the past 3-4 months! but friends we shall right that wrong soon!

Raju and my joint presentation can be viewed below, a complete guide to tailoring and migrating the Peace Through Prosperity program will be posted up on my blog soon too and do keep pulse on how the Peace Through Prosperity program fares in Triupati, and lastly thank you to Scrum Alliance User Group in India for the opportunity to share this with the Agile Community. Vasudhaiva Kutumbakam!

 

Transforming lives using agile – Scrum Alliance Regional Gathering South Asia 2015 from Kubair Shirazee

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