Agile in non-tech environments – Empathy mapping with Joe public in Ibrahim Hyderi, Karachi

Combining Agility and Empathy to better understand people and change Building on from my previous post on empathy maps it seems apt to share a real world example of how a non-technical team utilises empathy maps. To build deep understanding of the target audience’s issues and to address their pains. 

For those not familiar with Peace Through Prosperity, the organisation works with people engaged in micro-enterprises; such as street-cart or pavement based green grocers, barbers, cobblers and food vendors. Peace Through Prosperity enables them to build a better future for themselves, their family and community through vocational education and coaching. Continue reading

Empathy Driven Content Strategy – Drupal Camp London 2017

First and foremost thank you to all who made the time to attend my session on Empathy Driven Content Strategy at Drupal Camp London 2017. Thank you for sharing your time and perspectives.

This session was an evolution of two previous sessions:

There is a difference between walking in someone else’s footsteps and walking in their shoes!

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Agile Coaching: A guide for project managers stepping into a Scrum team – Health warnings!

This is first of a series of blogs to support traditional project managers I am coaching. To help get their bearings in deep and murky waters of Agile projects and Scrum teams.

Before the scrum purists amongst you vehemently shake your heads or berate me on the title, consider being pragmatic. In the Professional Services world there is always a project manager to manage complexity and facilitate the Scrum team(s). My remit is to facilitate and empower the role to help the team, business and customers succeed, rather than debate its applicability and existence. Continue reading

Bringing Peace Through Prosperity – reflecting on years past #SocialTransformation #Delivered

Peace Through Prosperity #SocialTransformation #Delivered

Theses are not bold hashtags! six years on Peace Through Prosperity’s programs, team and beneficiaries have delivered exactly that. Its Fact not Fiction!

For the unfamiliar Peace Through Prosperity aims to stimulate growth of micro-businesses operating in vulnerable or underserved communities, particularly those affected by conflict and terrorism. Peace Through Prosperity set out to empower individuals and to prove to them that they themselves can affect positive change and progress, to build a better future for themselves, their family and community.

The approach also provides a counter narrative to social transformation than that peddled by extremist organisations.

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