In a world where not all problems are created equal, Stacey’s Matrix offers a simple yet powerful lens: Is this clear? Is this known? If the answer is no, then it's time to change how we lead.
This tool helps teams and leaders understand where a challenge sits on two axes:
Requirements (What): Are they clear or unclear?
Methods (How): Are they known or unknown?
When both are clear, go with proven processes. But when things are unclear or complex, predict-and-control fails. Here, adaptation, experimentation, and collaboration become vital.
Because every day, we face decisions. Some need precision. Others need humility. Stacey’s Matrix reminds us:
Simple? Delegate it.
Complicated? Plan it.
Complex? Explore it.
Chaotic? Stabilise first.
It brings clarity to conversations, prevents overengineering, and unlocks better choices—faster. Whether you're building policy, launching a product, or navigating a community crisis—this matrix helps you lead with awareness, not assumption.
It’s not just a framework. It’s a daily reminder: meet the system where it is—not where we wish it were.
Name the Challenge — What decision or problem are we facing?
Map It — Ask:
Are the requirements clear?
Are the methods or solutions known?
Place It — Use the answers to locate it on the matrix (Simple, Complicated, Complex, or Chaotic).
Choose Your Response — Match your approach:
For Simple, use best practice.
For Complicated, bring in experts.
For Complex, experiment and learn fast.
For Chaotic, act swiftly to stabilise, then reassess.
Reflect — As things evolve, the placement may shift. The power is in returning to the matrix—again and again.
