Bring Our Way to Life in Your Team Retrospectives

Retrospectives are more than just a look back, they're a chance to shape how we move forward, together. As a facilitator, you’re in a unique position to help seed and nurture the behaviours we want to see more of across JTI: the Our Way behaviours.

These behaviours—like Collaborate Without Limits, Take Ownership, and Invite Challenge—aren’t just ideals. They’re powerful levers for building trust, psychological safety, and performance in teams.

💡 Why weave Our Way into retros?

• Keeps values alive in the day-to-day, not just in posters or slides

• Builds individual awareness of how behaviours show up (or don’t)

• Encourages team-level growth by tying improvement actions to cultural intention

• Reinforces JTI’s shared language, making it easier to talk about what matters

And the best part? You don’t need to overhaul your retro format. Just a few gentle nudges, right when the team is already in reflection mode, can go a long way.

Start Here: The Facilitator’s Card

I’ve created a simple, printable Facilitator Card that helps you naturally weave Our Way into the standard three-question retrospective:

1. What went well?

2. What didn’t go well?

3. What do we want to do differently?

With subtle prompts and behaviour-aligned questions, this card helps you keep things light, intentional, and impactful.

👉 Download the Facilitator Card

Click here to get refresher on Facilitating Time box Retrospectives!

Try out the Topic Triage Matrix - a practical thinking tool designed to help teams and facilitators decide where a topic belongs in terms of action, ownership, and priority.